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 Forum index » Advanced Topics » Hardware » Networking » Dialup
Globetrotter HSDPA USB modem not working
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kattami

Joined: 17 Jan 2008
Posts: 109
Location: Norway

PostPosted: Tue 04 Mar 2008, 04:08    Post subject:  Globetrotter HSDPA USB modem not working  

Ok, I have a Globetrotter HSDPA Modem and it doesnt work.

I used first the info from this site:

http://ubuntuforums.org/showthread.php?t=262867&page=2

Tried the how-to on that site and got error:

# rmmod usb-storage
# modprobe usbserial vendor=05c6 product=0x1000

It came with # again and then I tried

# ls -la /dev/ttyU*
ls: cannot access /dev/ttyU*: No such file or directory

So I guess this one doesnt work to set up the globetrotter HSDPA modem.

Then I found this site:

http://www.net42.co.uk/os/linux/d620_3g_datacard.html

So I typed this command in terminal window

# cat /proc/bus/usb/devices

Got this text for the modem:

T: Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 6 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=05c6 ProdID=1000 Rev= 0.00
S: Manufacturer=Option N.V.
S: Product=Globetrotter HSDPA Modem
S: SerialNumber=Serial Number
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=100mA
I:* If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)
E: Ad=84(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=05(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms


The text at I: was before something about usb-storage and now it changed so I guess I changed something with the first commands from the site about Huawei setup.

But I tried the next command anyway to see what it said and got this:

# sudo modprobe usbserial vendor=05c6 product=0x1000
bash: sudo: command not found

I am not sure what to do from here on. From what I understand it says there is no driver, or?
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wingruntled

Joined: 20 Feb 2007
Posts: 287
Location: Great Lakes

PostPosted: Tue 04 Mar 2008, 04:19    Post subject:  

drop the sudo.
Puppy runs as root.
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ttuuxxx


Joined: 05 May 2007
Posts: 10750
Location: Ontario Canada,Sydney Australia

PostPosted: Tue 04 Mar 2008, 04:23    Post subject:  

http://www.archlinux.org/packages/search/?q=ipw3945
also http://ipw3945.sourceforge.net/ is the correct driver look for the debian package Intel® PRO/Wireless 3945ABG and open the deb file and try the drivers.

if you don't have undeb here's a link http://www.dotpups.de/dotpups/System_Utilities/unrpm.undeb.pup
install it, go to a command prompt and type undeb packagename.extension like the package name is drivers.deb you type undeb drivers.deb or if its a rpm type unrpm drivers.rpm

you need to try these drivers because they are made for the make and model of your pc. They will work without question. But getting them to work is the question,lol just try eachone I posted, and follow the steps. You could alway just use ndiswrapper with the orginal xp drivers
http://support.fujitsu-siemens.com/com/support/linkapplication.html?LNG=EN&ProductID=3442
ttuuxxx

Ps to get your burn running I need your make and model of the burner
also I read somewhere arch linux works with your pc and you can get it here http://www.archlinux.org/download/
once installed then install this driver http://www.archlinux.org/packages/search/?q=ipw3945 and your good to go.

_________________
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http://samples.mplayerhq.hu/A-codecs/ <-- Codec Test Files
http://html5games.com/ <-- excellent HTML5 games Smile

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kattami

Joined: 17 Jan 2008
Posts: 109
Location: Norway

PostPosted: Tue 04 Mar 2008, 04:54    Post subject:  

I will try this tomorrow when Im up again, ttuuxxx. Thanks alot for the help.

Where do I find the info on make and model of the cd/dvd burner? It sounds like a stupid question but Vista is a pain in the butt, cause it doesnt want to show me the different devices and I have gone tired of Vista since that time I struggled to figure out how to get it to show network and definitely dont want to learn more about how to use it. They said its so secure. Of course, when the users cant get access to anything!

Archlinux - hmm....it doesnt have a liveCD? My favorite is Puppylinux of course.....

wingruntled, I had to laugh when I saw your post. Just shows how little I know.
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ttuuxxx


Joined: 05 May 2007
Posts: 10750
Location: Ontario Canada,Sydney Australia

PostPosted: Tue 04 Mar 2008, 05:06    Post subject:  

no problem, By the way it isn't Linux fault or puppy's fault , really your drivers are specialty drivers and if nobody on puppy ever before you had that particular make/model we would of never needed to find drivers for it, Plus fujitsu is a crap company just making drivers for windows only and none for Linux. You should email them and tell them how you feel. Its usually the manufactures job to make the drivers for computes, luckily Linux in general have big hearts and thats the reason you now have a driver. People more than likely didn't make 1 dime making off those drivers. Thats why I respect Linux. LOL man I go on about nothing sometimes LOLLOL
ttuuxxx

_________________
http://audio.online-convert.com/ <-- excellent site
http://samples.mplayerhq.hu/A-codecs/ <-- Codec Test Files
http://html5games.com/ <-- excellent HTML5 games Smile

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kattami

Joined: 17 Jan 2008
Posts: 109
Location: Norway

PostPosted: Tue 04 Mar 2008, 05:18    Post subject:  

Yeah, but what dissappointed me really was the article with that guy who quit making the patches for linux kernel because he got fed up of the problems with Linux for end users.

http://murga-linux.com/puppy/viewtopic.php?t=26741

I read the whole article and I had no idea it was that problematic with a desktop for Linux. That it was really supposed to be a server side OS.

And then I looked at that Minix thing Prehistoric mentioned and could not understand why that idea hadnt been built on. Too bad I got sick when I started on the computer science so many years ago. Had to quit after 3 months...so I guess Destiny didnt want me to get into this....
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HairyWill


Joined: 26 May 2006
Posts: 2949
Location: Southampton, UK

PostPosted: Tue 04 Mar 2008, 05:37    Post subject:  

generally I find that puppy accesses usb serial devices at
/dev/usb/ttyU*

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muggins

Joined: 20 Jan 2006
Posts: 6687
Location: lisbon

PostPosted: Tue 04 Mar 2008, 05:56    Post subject:  

Quote:
Where do I find the info on make and model of the cd/dvd burner?


Download & install a hardware diagnostic program, like hardinfo or lshw. Both of these are available via forum search. For these to correctly identify manufacturer info, you also need to download these two files, and save them to /usr/share:

http://pciids.sourceforge.net/pci.ids
http://www.linux-usb.org/usb.ids
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ttuuxxx


Joined: 05 May 2007
Posts: 10750
Location: Ontario Canada,Sydney Australia

PostPosted: Tue 04 Mar 2008, 06:42    Post subject:  

kattami wrote:
Yeah, but what dissappointed me really was the article with that guy who quit making the patches for linux kernel because he got fed up of the problems with Linux for end users.

http://murga-linux.com/puppy/viewtopic.php?t=26741

I read the whole article and I had no idea it was that problematic with a desktop for Linux. That it was really supposed to be a server side OS.

And then I looked at that Minix thing Prehistoric mentioned and could not understand why that idea hadnt been built on. Too bad I got sick when I started on the computer science so many years ago. Had to quit after 3 months...so I guess Destiny didnt want me to get into this....


I was like 34 last time I went to college and got a diploma after 2.5 yrs in computers. So its never too late.
Once you get that info it will be a lot easier to figure out your hardware issues with your dvd burner.

_________________
http://audio.online-convert.com/ <-- excellent site
http://samples.mplayerhq.hu/A-codecs/ <-- Codec Test Files
http://html5games.com/ <-- excellent HTML5 games Smile

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tempestuous

Joined: 10 Jun 2005
Posts: 5258
Location: Australia

PostPosted: Tue 04 Mar 2008, 07:21    Post subject:  

kattami,
you have not explained clearly whether your Globetrotter modem is a USB device, or cardbus device. I can be more helpful once I know this.

Even if your device is cardbus, the usbserial driver may still be correct, but I suspect that the vendor/product numbers you tried (05c6:1000) are wrong, which would cause the driver to fail to load properly.

If your modem is a cardbus device, please run these 2 commands to identify the correct vendor/product numbers:
Code:
cardctl status
cardctl ident


The appropriate device node is likely to be /dev/usb/ttyUSB0 ... but one step at a time, please report your findings first.

ttuuxxx, the ipw3945 driver is for Intel wireless network adaptors. This driver will not have any relation to a Globetrotter HSDPA modem.
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ttuuxxx


Joined: 05 May 2007
Posts: 10750
Location: Ontario Canada,Sydney Australia

PostPosted: Tue 04 Mar 2008, 07:55    Post subject:  

tempestuous wrote:
kattami,
you have not explained clearly whether your Globetrotter modem is a USB device, or cardbus device. I can be more helpful once I know this.

Even if your device is cardbus, the usbserial driver may still be correct, but I suspect that the vendor/product numbers you tried (05c6:1000) are wrong, which would cause the driver to fail to load properly.

If your modem is a cardbus device, please run these 2 commands to identify the correct vendor/product numbers:
Code:
cardctl status
cardctl ident


The appropriate device node is likely to be /dev/usb/ttyUSB0 ... but one step at a time, please report your findings first.

ttuuxxx, the ipw3945 driver is for Intel wireless network adaptors. This driver will not have any relation to a Globetrotter HSDPA modem.


Originally he said
As for the mobile internet modem, I havent found anything of info anywhere about this on Puppylinux. Not here, not in google. I suspect that it may be its similar problem as with the huawei modem. That it finds the modem but calls it usb storage medium or something like that. After the unsuccessful request of mine for help on the problem with cd/dvd burner, I dont know if I bother asking for help with the modem.

Then I looked up his computers manufacture,and found out which wifi drivers they were using and it was Intel wireless and all I did was found the corresponding Linux match for it.
Here's his Pc manufactures drivers download page matching his pc.
http://support.fujitsu-siemens.com/com/support/linkapplication.html?LNG=EN&ProductID=3442
ttuuxxx
Intel® PRO/Wireless LAN 3945ABG

But when it comes to these sort of fixes, tempestuous your better at it, So I'll set back and learn:)
ttuuxxx

_________________
http://audio.online-convert.com/ <-- excellent site
http://samples.mplayerhq.hu/A-codecs/ <-- Codec Test Files
http://html5games.com/ <-- excellent HTML5 games Smile

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kattami

Joined: 17 Jan 2008
Posts: 109
Location: Norway

PostPosted: Tue 04 Mar 2008, 12:57    Post subject:  

ttuuxxx wrote:

I was like 34 last time I went to college and got a diploma after 2.5 yrs in computers. So its never too late.
Once you get that info it will be a lot easier to figure out your hardware issues with your dvd burner.


If it had been so easy, ttuuxxx, then I had been back at university already some years ago.

However, fibromyalgia gives many weird things, in addition to muscle pains 24/7, things like brainfog, scattered brain most of time, black shadows in front of my eyes for weeks if I stress with alot of reading/studying (that was what happened when I was at computer science in 2000, and my doctor got scared and said its time for me to get disability). If I start now at university, then it will probably take 20 years to take all that math and stuff there that is subjects you have to take in computer science.

tempestuous wrote:
kattami,
you have not explained clearly whether your Globetrotter modem is a USB device, or cardbus device. I can be more helpful once I know this.

Even if your device is cardbus, the usbserial driver may still be correct, but I suspect that the vendor/product numbers you tried (05c6:1000) are wrong, which would cause the driver to fail to load properly.

If your modem is a cardbus device, please run these 2 commands to identify the correct vendor/product numbers:
Code:
cardctl status
cardctl ident


The appropriate device node is likely to be /dev/usb/ttyUSB0 ... but one step at a time, please report your findings first.

ttuuxxx, the ipw3945 driver is for Intel wireless network adaptors. This driver will not have any relation to a Globetrotter HSDPA modem.


Sorry for lack of information. The modem is a usb device, where I put in a sim card and then plug in to an usb port. I got it because the broadband where I am is terrible, it dies off several times in a day, and there was a campaign price for this usb modem device where I pay just a small price monthly for free modem and free use from 5 pm to 7 am and weekends. Plus I realised that it may be I can get sim cards in other countries and use them with this device.

I tried your code and got this:

# cardctl status
open_sock(): No such device
# cardctl ident
open_sock(): No such device
#

Oh, and I am a She. Lol

Edit: just a little extra info: I am on the countryside and there is only one broadband option with radiowave antennae internet here. So not possible to change to another broadband. Hence this mobile internet usb device was the best choice to have something in backhand if the broadband dies off.
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tempestuous

Joined: 10 Jun 2005
Posts: 5258
Location: Australia

PostPosted: Tue 04 Mar 2008, 16:24    Post subject:  

kattami wrote:
The modem is a usb device

OK, then your modem will be similar to the Huawei E220, and you should be able to use the HOWTO by forum member wescht -
http://www.murga-linux.com/puppy/viewtopic.php?t=12603

And since your modem is a true USB device (not a device which emulates USB interfaces) then the vendor/product numbers reported by "cat /proc/bus/usb/devices" should be correct.

kattami wrote:
# rmmod usb-storage
# modprobe usbserial vendor=05c6 product=0x1000

It came with # again ...

Good, so it looks like the usbserial driver loaded successfully. It sounds like you're 90% there. Just follow the instructions by wescht.
Notice that wescht accesses the modem at /dev/usb/ttyUSB0.
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kattami

Joined: 17 Jan 2008
Posts: 109
Location: Norway

PostPosted: Wed 05 Mar 2008, 12:09    Post subject:  

I went to the thread by wescht yesterday night and did it up to:

Code:

# wvdial huewai_e220
--> WvDial: Internet dialer version 1.41
--> Cannot open /dev/usb/ttyUSB0: No such device or address


Unfortunately I didnt copy what it said in messages in /var/log, but I remember that there was not those messages that said something about connecting/disconnecting modem.

Then I turned off the computer for the night and went to sleep. I was thinking that the reboot would fix this. Got the computer on today and found to my annoyance that the batmon had been messed up, also the choice of theme and background. So I removed batmon after googling about this issue and got that torsmo thing and made it run in its own window to solve that blinking issue, and changed the other things to my preferance.

Now when I use the same code as above in terminal I get the same output, and in the var/log/messages it says nothing.

I am right now in the wvdial.conf file and put in phonenumber and also PIN code in dialer default and dialer pin to see if that made any change but it didnt. Same output as above, also with the "# wvdial pin huewai_e220". And nothing in the var/log/messages.

Going to reboot and hope it doesnt mess up something again.

*********

Did reboot and unfortunately its same output as above. So I am stuck. Only thing I can try right now is that website with the ppp thing. And get the hardware recognition installed.
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kattami

Joined: 17 Jan 2008
Posts: 109
Location: Norway

PostPosted: Wed 05 Mar 2008, 17:48    Post subject:  

ttuuxxx, I hopefully got the hardware info (was not much more info than the model I mentioned in the first post there) for the cd burner, posted in the other thread:

http://www.murga-linux.com/puppy/viewtopic.php?t=26067
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