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 Forum index » Advanced Topics » Hardware » Printers
Samsung ML 1640 problem (SOLVED)
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Sat 11 Feb 2012, 21:19    Post subject:  Samsung ML 1640 problem (SOLVED)
Subject description: "Starting ESP Ghostscript 8.15.4..."
 

wanted to use this printer today but am getting a weird error:

"/usr/lib/cups/filter/rastertosamsungspl failed"

Looking into /usr/lib/cups/filter the file rastertosamsungspl is there large as life.

Got me baffled!

Update:

The above was the message on the full hdd install of 3.01.

As I also have a frugal install of 3.01, also on the HDD, I thought I would try to print there. No problem!

OK. Compare the contents of /usr/lib/cups/filter. I decided to delete all the full install files and replace with the frugal install contents.

If life was that easy.

I now get:

"/usr/lib/cups/filter/rastertoqpdl failed"

Again it is in the directory as large as life.

My forehead is beginning to hurt!
Last edited by Mercedes350se on Tue Jan 31, 2012 8:55 pm; edited 2 times in total

Last edited by Mercedes350se on Tue 20 Mar 2012, 01:49; edited 2 times in total
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Sat 11 Feb 2012, 21:19    Post subject:  

I am beginning to think the printer error messages are the sons/daughters of the old DOS error messages - cryptic and of no real use.

I am now getting:

"Starting ESP Ghostscript 8.15.4..."

This seems more like the real problem but the question is:

What does the message mean and how to fix it?
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Sat 11 Feb 2012, 21:20    Post subject:  

In desperation I booted into the frugal install, renamed the ghostscript directory in the HDD install and copied the entire ghostscript directory to the HDD.

Not really surprising but this did not fix the problem.

I am now back to the "/usr/lib/cups/filter/pstoraster failed" message.

Anyone?
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Sat 25 Feb 2012, 02:32    Post subject:  

Helloooooooo. Anyone out there?
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Mon 19 Mar 2012, 02:16    Post subject:  

I decided to try a driver install to see if that would solve the problem.

Using the supplied Samsung CD I commenced the installation only to be greeted with a message saying:

"Components listed below ...

- Ghostscript - Postscript Interpreter"

I confirmed with my frugal install of 3.01 and that message does not appear.

The questions are:

1. What exactly is the Ghostscript - Postscript Interpreter?

2. How did the system lose it????

3. How do I get it back?
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rcrsn51


Joined: 05 Sep 2006
Posts: 9375
Location: Stratford, Ontario

PostPosted: Mon 19 Mar 2012, 02:47    Post subject:  

Once a full install gets messed up, it's really hard to speculate what might have gone wrong. Particularly with a Puppy as old as 3.01.

You can look at the error message files in /var/cups/log.
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Mon 19 Mar 2012, 18:56    Post subject:  

rcrsn51,

Thank you for the suggestion.

As far as I know I did nothing to mess the system. I like the full install so ...

Part of the error_log follows:

I [19/Mar/2012:16:49:56 -1000] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=9288)
I [19/Mar/2012:16:50:01 -1000] commptr="?op=print-test-page"
I [19/Mar/2012:16:50:01 -1000] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=9289)
I [19/Mar/2012:16:50:02 -1000] Adding start banner page "none" to job 85.
I [19/Mar/2012:16:50:02 -1000] Adding end banner page "none" to job 85.
I [19/Mar/2012:16:50:02 -1000] Job 85 queued on "Home" by "guest".
I [19/Mar/2012:16:50:02 -1000] Started filter /usr/lib/cups/filter/pstops (PID 9290) for job 85.
I [19/Mar/2012:16:50:02 -1000] Started filter /usr/lib/cups/filter/pstoraster (PID 9291) for job 85.
I [19/Mar/2012:16:50:02 -1000] Started filter /usr/lib/cups/filter/rastertoqpdl (PID 9292) for job 85.
I [19/Mar/2012:16:50:02 -1000] Started backend /usr/lib/cups/backend/usb (PID 9293) for job 85.
E [19/Mar/2012:16:50:02 -1000] PID 9291 (/usr/lib/cups/filter/pstoraster) stopped with status 127!
I [19/Mar/2012:16:50:02 -1000] Hint: Try setting the LogLevel to "debug" to find out more.
E [19/Mar/2012:16:50:02 -1000] PID 9292 (/usr/lib/cups/filter/rastertoqpdl) stopped with status 127!
I [19/Mar/2012:16:50:02 -1000] Hint: Try setting the LogLevel to "debug" to find out more.

Two questions.

1. What is status 127?

2. "Hint: Try setting the LogLevel to "debug" to find out more." How do I do that?
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rcrsn51


Joined: 05 Sep 2006
Posts: 9375
Location: Stratford, Ontario

PostPosted: Mon 19 Mar 2012, 19:35    Post subject:  

Mercedes350se wrote:
"Hint: Try setting the LogLevel to "debug" to find out more." How do I do that?

First, check the properties of your /tmp folder. It must have a full set of Write permissions. This can cause some printer drivers to fail.

To put CUPS in debug mode, open the file /etc/cups/cupsd.conf. Change "LogLevel info" to "Loglevel debug". Restart CUPS with "/etc/init.d/cups restart".

Do a test print and check the error log again.
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rcrsn51


Joined: 05 Sep 2006
Posts: 9375
Location: Stratford, Ontario

PostPosted: Mon 19 Mar 2012, 19:46    Post subject:  

Are you sure about the model name ML-1840? I cannot find a reference to it anywhere. I am also confused over how the filter changed from rastertosamsungspl to rastertoqpdl.

What driver package are you using? There is one here.
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Tue 20 Mar 2012, 00:47    Post subject:  

rcrsn51 wrote:
Are you sure about the model name ML-1840?


Sorry. I must have had a senior's moment!!

It is actually a ML 1640. I have edited the topic title to reflect this.

Originally I was using a Splix driver supplied by a forum member - I have quickly searched through my posts but cannot find where from. It worked a treat until just recently hence my post.

I will now try the debug and come back with the error log.

Here I am back again after a few minutes. The only thing that is obvious to me is mention of missing libpng.so.3.

Off to the frugal install to see where it is ..
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Mercedes350se

Joined: 16 Apr 2008
Posts: 658

PostPosted: Tue 20 Mar 2012, 01:47    Post subject:  

rcrsn51,

You are a champion. Thank you.

When in the frugal install I mounted the hard drive install and went into /usr/lib the file libpng.so.0 was a warning triangle.

When I copied across libpng.so.3 it changed back to a normal icon.

Test page printed OK.

Saves a reinstall.

Thank you again.
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