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 Forum index » Advanced Topics » Hardware » Networking » Wireless
Cisco Guest Access Blocks Home Modem Wifi [SOLVED]
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Sky Aisling


Joined: 27 Jun 2009
Posts: 968
Location: Port Townsend, WA. USA

PostPosted: Sun 24 Mar 2013, 02:35    Post subject:  Cisco Guest Access Blocks Home Modem Wifi [SOLVED]
Subject description: How to eliminate Cisco Guest Access page?
 

Good Spring Evening, Smile

I'm puzzled on this one...
The background is this:
Machine is Dell Inspiron 5100 1.5gb RAM, no HDD, booting Lupu-528.005 from flash drive.
This machine was given to a beginner computer user two weeks ago.
I forgot to set the flag to clear the history each time Firefox browser closed.
There was no issue with connection to the users home wifi signal until too many history files accumulated.
The system was brought to a halt with *too many tabs* open.
Debugging was done over the phone and with a language challenge.
The history files are now cleared.
The system connects to the users wifi but immediately brings up *Cisco Guest Access* page with password.
There is an entry in the bookmarks entitled *guest access*.
This situation happens only on the users wifi.
I brought the machine back to my home.
Wifi connection works from my modem with no issues.
The user's network profile looks correct in that the network name and shared key entry is correct. A connection is made to the user's network.
The dmesg screenshot was taken at the time the Cisco Guest Access page was on the screen.
edit:
The modem is a *ZyXEL*.
The user is second person in home to use modem. Two computers access the modem.

What else can I give you that would help?
Thank you in advance for any help you can offer.
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Last edited by Sky Aisling on Wed 03 Apr 2013, 12:43; edited 2 times in total
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pemasu


Joined: 08 Jul 2009
Posts: 5465
Location: Finland

PostPosted: Sun 24 Mar 2013, 04:52    Post subject:  

Cisco guest access sounds like that the router has option for guest access network enabled with access for internet connection but not access to the other network connected machines.

Somehow the connection has been done to that guest access network.

Other interesting thing. There seems to be usb wireless stick also attached, because dmesg shows that rt2800usb kernel wireless module has been loaded. Could that stick interfere. I have no experience with 2 wireless devices connected how it would impact.

Pdiag pet installed and then pdiag launched in console and then providing tar ball here provides much more information.

I would also remove /root/.mozilla/firefox folder totally to get rid of Firefox previous usage interference.

http://distro.ibiblio.org/quirky/pet_packages-noarch/pdiag-20130207.pet

That nowadays unmaintained older network wizard is not very familiar to me. Using Barry`s Simple Network Setup ie SNS might be another one to test.
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ndujoe1

Joined: 04 Dec 2005
Posts: 700

PostPosted: Sun 24 Mar 2013, 10:26    Post subject: cicso screen  

I have seen that screen too. I rebooted my computer. I have also right clicked on the networks icon on the task bar and disconnected from the network and reconnected.

I should not have gotten this screen as I have the proper password for the network.

I have also empty the browser cache.

When I tried this things the screen disappeared.
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Sky Aisling


Joined: 27 Jun 2009
Posts: 968
Location: Port Townsend, WA. USA

PostPosted: Sun 24 Mar 2013, 13:51    Post subject: Cisco Guest Access Blocks Home Modem Wifi
Subject description: ReInstalling Firefox
 

Thank you.

This may be important information:
The user is a guest in the home where the wifi modem is located.
The user is the second person in the house to access the wifi modem.
The actual owner of the wifi modem is also in the home and using the wifi signal.
The modem connected for both users with no issues until the overload of history file happened (as noted in the above post).
The owner of the modem tells me nothing has effected her use of the modem. She's ok.

When I was at the user's house I did this:
Rebooted, Powered off/on, Took wifi card in/out, Checked Firefox settings, Checked version of Firefox (it is latest) Loaded different wifi drivers modules, Cleared history files, Used both Barry's connect tools, Didn't try Frisbee.

Pemasu writes:
Quote:
I would also remove /root/.mozilla/firefox folder totally to get rid of Firefox previous usage interference.

Yes, I noticed that too.
Today I will un-install Firefox and install latest Firefox.
I will take machine back to user's house and test there.
Thank you for the query pet.

I know how to access the user's modem using address 192.168.0.1 placed in the address bar of the browser. The password = *admin*.
The modem is a *ZyXEL*.

It may be a day or two before I can respond as user is ill with that awful flu bug that is going around our town.
I'm doing the debugging from the outside porch of the house so I keep away from that bug! lol
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Sky Aisling


Joined: 27 Jun 2009
Posts: 968
Location: Port Townsend, WA. USA

PostPosted: Sun 24 Mar 2013, 22:01    Post subject: Cisco Guest Access Blocks Home Modem Wifi
Subject description: Questioning Firefox?
 

Update

I took the machine back to the user's home today.
Neither connect tools in 528 would connect to user's network.
(Haven't tried Frisbee yet)
There are many wifi signals in the user's area.
They seem to cycle around when I *scan* for them.
There are several *open* networks.
I was able to connect to one of the *open* networks.
When I did then the *Cisco Guest Access* appeared.

I also took my own computer with 528.005 and 520 installed with Firefox.
Neither 528 or 520 could connect to the user's network.
Firefox is on the the *update channel* and auto updating the browser.
So, all three instances of Firefox are using FF 19.0.2., the latest FF todate.

Will use Pdiag tomorrow, sorry forgot I had it downloaded.
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Sky Aisling


Joined: 27 Jun 2009
Posts: 968
Location: Port Townsend, WA. USA

PostPosted: Wed 03 Apr 2013, 12:59    Post subject: Cisco Guest Access Blocks Home Modem Wifi [SOLVED]
Subject description: Used Frisbee Beta 2
 

The issue of the blocked wifi was solved.
Here's how:
I provided the user with another donated laptop which had a built in modem rather than an external wifi card.
The built in modem appears stronger than the external wifi card.
I used Frisbee beta 2 for the software.
Frisbee worked.

What appeared to happen is that the neighborhood had about 15 networks going all at once.
Two of the networks were *open*.
One of the *open* networks gave off a strong signal and presented the world with the 'Cisco Guest Page'.
I'm guessing the older wifi card picked up the strong *open* signal before it had time to pick up the user's signal which was much weaker.

Frisbee was able to sort this out.

PS - Also changed browsers from Firefox to Seamonkey.
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