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 Forum index » House Training » Users ( For the regulars )
How to set up screen sharing for tech support?
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rmcellig

Joined: 19 Nov 2011
Posts: 924
Location: Ottawa Ontario Canada

PostPosted: Wed 08 May 2013, 10:15    Post_subject:  How to set up screen sharing for tech support?  

My Mom lives in a seniors home. I just set her up with Xubuntu on an Acer All In One. So far she loves it.

What I would like to do is be able to connect to her computer from my computer and take over her screen when she has a problem or when I am teaching her something. Is this possible? She has a wireless connection and I am running Puppy Linux 5.2.8.
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xophist


Joined: 10 Dec 2012
Posts: 26
Location: Coastal Texas

PostPosted: Wed 08 May 2013, 12:45    Post_subject:  

TeamViewer is free, and works well for remote desktop support:

http://en.wikipedia.org/wiki/TeamViewer

You can also transfer files within a TeamViewer session.

I'm running it on slacko-PAE-5.5:

TeamViewer: 7.0.9377

I use it to support someone with a PC on Win 7.
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rmcellig

Joined: 19 Nov 2011
Posts: 924
Location: Ottawa Ontario Canada

PostPosted: Wed 08 May 2013, 16:35    Post_subject:  

Thanks! Looking forward to trying Teamviewer!!
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lvds


Joined: 23 Jan 2007
Posts: 315
Location: Near the window

PostPosted: Wed 22 May 2013, 04:13    Post_subject:  

rmcellig wrote:
Thanks! Looking forward to trying Teamviewer!!


Hi, does anyone, have a problem like me in Teamviewer the numeric keyboard does not work... The windows version works fine, this bug only appears in Linux. Anyone ?

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