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Problem with HP DESKJET F380

Posted: Thu 09 Feb 2017, 01:10
by bio3
the printer it's intalled but it's idle, if i send a work to print, it never prints, and give the error hpcups file does not work

here its the last 3 lines of error log after i've installed it for 40th time.

I've intalled hplip 3.16.11

E [08/Feb/2017:19:57:21 +0000] [cups-deviced] PID 6119 (hp) stopped with status 1!
E [08/Feb/2017:19:57:26 +0000] [cups-driverd] Skipping "/usr/share/cups/model/foomatic-ppds/ppd": loop detected!
E [08/Feb/2017:19:57:26 +0000] [cups-driverd] Skipping "/usr/share/ppd": loop detected!

Can anyone help me? i've done everything i know. :roll:

Posted: Thu 09 Feb 2017, 04:55
by bigpup
First always, always state what version of Puppy you are using.!!!!

Have you followed the procedures shown here?
http://www.murga-linux.com/puppy/viewtopic.php?t=59015

Posted: Thu 09 Feb 2017, 14:01
by bio3
bigpup wrote:First always, always state what version of Puppy you are using.!!!!
I'm on lucid 5.2.8
Have you followed the procedures shown here?
http://www.murga-linux.com/puppy/viewtopic.php?t=59015
I have... and nothing works.

Hplip pets there are down in that post btw.. :)

Posted: Thu 09 Feb 2017, 15:20
by perdido
Where did you get the printer driver you installed?

Have you had the printer working before?

How is puppy installed?

.

Posted: Thu 09 Feb 2017, 15:45
by bio3
perdido wrote:Where did you get the printer driver you installed?
I've manually look for ppd for the printer
Have you had the printer working before?
Yes i have, but the hhd broke down and had to replace it and install everything again
How is puppy installed?
It's fully install on the hhd.
[/code]

Posted: Thu 09 Feb 2017, 15:57
by perdido
OK, so we are prying info from you bit by bit.

Running Lucid 5.2.8 as a full install.
Printer was working before somewhere, but you did not indicate it was linux.

You will not tell us where you got the printer driver that does not work.

You make it difficult to help.

.

Posted: Thu 09 Feb 2017, 16:13
by perdido
You should uninstall whatever printer driver you have and start from fresh.

You can use hplip driver Minimum HPLIP version 0.9.9
http://hplipopensource.com/hplip-web/mo ... eries.html

Uninstall the non-working driver/package you installed.

Try one of the hplip pet packages from here
https://archive.org/download/Puppy_Linu ... river_Repo

.

Posted: Thu 09 Feb 2017, 19:22
by bio3
perdido wrote:You should uninstall whatever printer driver you have and start from fresh.

You can use hplip driver Minimum HPLIP version 0.9.9
http://hplipopensource.com/hplip-web/mo ... eries.html

Uninstall the non-working driver/package you installed.

Try one of the hplip pet packages from here
https://archive.org/download/Puppy_Linu ... river_Repo
Should i install both or the pet package?
You will not tell us where you got the printer driver that does not work.
I've got it from hplipopensource.com
You make it difficult to help.
I'm sorry[/quote]

Posted: Thu 09 Feb 2017, 20:13
by perdido
Ok no problem.

Best to stick with the hplip .pet packages that are configured for puppy,

Uninstall the driver package you got from hplipopensource.com

Install a .pet package from https://archive.org/download/Puppy_Linu ... river_Repo

For example https://archive.org/download/Puppy_Linu ... -3.9.2.pet

Any of the following .pet packages should work.

Code: Select all

hplip-2.8.10.pet                                                                   07-Aug-2016 17:35     12.7M
hplip-2.8.12.pet                                                                   07-Aug-2016 17:35     12.9M
hplip-2.8.2.pet                                                                    07-Aug-2016 17:37     11.1M
hplip-2.8.4.pet                                                                    07-Aug-2016 17:36     11.8M
hplip-2.8.5.pet                                                                    07-Aug-2016 17:41     8.3M
hplip-2.8.6b.pet                                                                   07-Aug-2016 17:41     9.2M
hplip-2.8.7.pet                                                                    07-Aug-2016 17:40     9.6M
hplip-2.8.9.pet                                                                    07-Aug-2016 17:38     10.5M
hplip-3.9.2.pet                                                                    07-Aug-2016 17:38     10.9M
You may have to reboot computer to load driver.

.

Posted: Thu 09 Feb 2017, 20:48
by bio3
perdido wrote:Ok no problem.

Best to stick with the hplip .pet packages that are configured for puppy,

Uninstall the driver package you got from hplipopensource.com

Install a .pet package from https://archive.org/download/Puppy_Linu ... river_Repo

For example https://archive.org/download/Puppy_Linu ... -3.9.2.pet

Any of the following .pet packages should work.

Code: Select all

hplip-2.8.10.pet                                                                   07-Aug-2016 17:35     12.7M
hplip-2.8.12.pet                                                                   07-Aug-2016 17:35     12.9M
hplip-2.8.2.pet                                                                    07-Aug-2016 17:37     11.1M
hplip-2.8.4.pet                                                                    07-Aug-2016 17:36     11.8M
hplip-2.8.5.pet                                                                    07-Aug-2016 17:41     8.3M
hplip-2.8.6b.pet                                                                   07-Aug-2016 17:41     9.2M
hplip-2.8.7.pet                                                                    07-Aug-2016 17:40     9.6M
hplip-2.8.9.pet                                                                    07-Aug-2016 17:38     10.5M
hplip-3.9.2.pet                                                                    07-Aug-2016 17:38     10.9M
You may have to reboot computer to load driver.

.
I'll do it and let you know... Thanks for the moment.

Posted: Thu 09 Feb 2017, 23:04
by bio3
bio3 wrote:
perdido wrote:Ok no problem.

Best to stick with the hplip .pet packages that are configured for puppy,

Uninstall the driver package you got from hplipopensource.com

Install a .pet package from https://archive.org/download/Puppy_Linu ... river_Repo

For example https://archive.org/download/Puppy_Linu ... -3.9.2.pet

Any of the following .pet packages should work.

Code: Select all

hplip-2.8.10.pet                                                                   07-Aug-2016 17:35     12.7M
hplip-2.8.12.pet                                                                   07-Aug-2016 17:35     12.9M
hplip-2.8.2.pet                                                                    07-Aug-2016 17:37     11.1M
hplip-2.8.4.pet                                                                    07-Aug-2016 17:36     11.8M
hplip-2.8.5.pet                                                                    07-Aug-2016 17:41     8.3M
hplip-2.8.6b.pet                                                                   07-Aug-2016 17:41     9.2M
hplip-2.8.7.pet                                                                    07-Aug-2016 17:40     9.6M
hplip-2.8.9.pet                                                                    07-Aug-2016 17:38     10.5M
hplip-3.9.2.pet                                                                    07-Aug-2016 17:38     10.9M
You may have to reboot computer to load driver.

.
I'll do it and let you know... Thanks for the moment.
Ok, it keeps telling it's idle, i've sent something to print and nothing.

Here it's the log of today.

E [09/Feb/2017:10:18:13 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Feb/2017:16:45:54 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Feb/2017:19:31:21 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Feb/2017:19:35:03 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Feb/2017:19:36:11 +0000] [cups-deviced] PID 8916 (hpfax) stopped with status 127!
E [09/Feb/2017:19:36:12 +0000] [cups-deviced] PID 8918 (hp) stopped with status 127!
E [09/Feb/2017:19:36:32 +0000] [cups-deviced] PID 9225 (hp) stopped with status 127!
E [09/Feb/2017:19:36:32 +0000] [cups-deviced] PID 9223 (hpfax) stopped with status 127!
E [09/Feb/2017:19:36:47 +0000] [cups-driverd] Skipping "/usr/share/cups/model/foomatic-ppds/ppd": loop detected!
E [09/Feb/2017:19:36:48 +0000] [cups-driverd] Skipping "/usr/share/ppd": loop detected!
E [09/Feb/2017:19:42:30 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.



But when i go to access log put this



localhost - - [09/Feb/2017:19:27:32 +0000] "POST /jobs HTTP/1.1" 200 140 Cancel-Job successful-ok
localhost - - [09/Feb/2017:19:27:38 +0000] "POST /admin/ HTTP/1.1" 200 53 - -
localhost - - [09/Feb/2017:19:27:38 +0000] "POST /admin/ HTTP/1.1" 200 2264 - -
localhost - - [09/Feb/2017:19:27:39 +0000] "POST /admin/ HTTP/1.1" 200 78 - -
localhost - - [09/Feb/2017:19:27:39 +0000] "POST /admin/ HTTP/1.1" 200 138 CUPS-Delete-Printer successful-ok
localhost - - [09/Feb/2017:19:27:39 +0000] "POST /admin/ HTTP/1.1" 200 2078 - -
localhost - - [09/Feb/2017:19:36:11 +0000] "POST /admin/ HTTP/1.1" 200 14 - -
localhost - - [09/Feb/2017:19:36:11 +0000] "POST / HTTP/1.1" 200 2038 CUPS-Get-Devices -
localhost - - [09/Feb/2017:19:36:11 +0000] "POST /admin/ HTTP/1.1" 200 5256 - -
localhost - - [09/Feb/2017:19:36:32 +0000] "POST /admin/ HTTP/1.1" 200 14 - -
localhost - - [09/Feb/2017:19:36:32 +0000] "POST / HTTP/1.1" 200 2038 CUPS-Get-Devices -
localhost - - [09/Feb/2017:19:36:32 +0000] "POST /admin/ HTTP/1.1" 200 5256 - -
localhost - - [09/Feb/2017:19:36:40 +0000] "POST /admin HTTP/1.1" 200 121 - -
localhost - - [09/Feb/2017:19:36:40 +0000] "POST /admin HTTP/1.1" 200 3352 - -
localhost - - [09/Feb/2017:19:36:47 +0000] "POST /admin HTTP/1.1" 200 278 - -
localhost - - [09/Feb/2017:19:36:47 +0000] "POST / HTTP/1.1" 200 432950 CUPS-Get-PPDs -
localhost - - [09/Feb/2017:19:36:47 +0000] "POST /admin HTTP/1.1" 200 128075 - -
localhost - - [09/Feb/2017:19:36:56 +0000] "POST /admin HTTP/1.1" 200 1906 - -
localhost - - [09/Feb/2017:19:36:56 +0000] "POST /admin/ HTTP/1.1" 200 409 CUPS-Add-Modify-Printer successful-ok
localhost - - [09/Feb/2017:19:36:56 +0000] "POST /admin HTTP/1.1" 200 11319 - -
localhost - - [09/Feb/2017:19:37:01 +0000] "POST /admin HTTP/1.1" 200 277 - -
localhost - - [09/Feb/2017:19:37:01 +0000] "POST /admin/ HTTP/1.1" 200 21364 CUPS-Add-Modify-Printer successful-ok
localhost - - [09/Feb/2017:19:37:01 +0000] "POST /admin HTTP/1.1" 200 2297 - -
localhost - - [09/Feb/2017:19:37:23 +0000] "POST /printers/HP_Deskjet_F300_series HTTP/1.1" 200 469 Print-Job successful-ok
localhost - - [09/Feb/2017:19:44:10 +0000] "POST /printers/HP_Deskjet_F300_series HTTP/1.1" 200 109390 Print-Job successful-ok
localhost - - [09/Feb/2017:19:47:14 +0000] "POST /printers/HP_Deskjet_F300_series HTTP/1.1" 200 469 Print-Job successful-ok
localhost - - [09/Feb/2017:19:53:13 +0000] "POST /printers/HP_Deskjet_F300_series HTTP/1.1" 200 469 Print-Job successful-ok
localhost - - [09/Feb/2017:19:55:20 +0000] "POST /printers/HP_Deskjet_F300_series HTTP/1.1" 200 469 Print-Job successful-ok

I think we're getting close! :!:

Posted: Thu 09 Feb 2017, 23:30
by perdido
How did you uninstall the other package?

Please post the contents of the cupsd.conf file.
It is located in /etc/cups/

.

Posted: Mon 20 Feb 2017, 14:44
by bio3
sorry i've gone a while... :roll:
perdido wrote:How did you uninstall the other package?
i've done it with de ppm
Please post the contents of the cupsd.conf file.
It is located in /etc/cups/

.
here's cupsd.conf

# Show general information in error_log.
LogLevel warn
SystemGroup lpadmin
# Allow remote access
Port 631
Listen /var/run/cups/cups.sock
# Enable printer sharing and shared printers.
Browsing On
BrowseOrder allow,deny
BrowseAllow all
BrowseRemoteProtocols CUPS
BrowseAddress @LOCAL
BrowseLocalProtocols CUPS dnssd
DefaultAuthType Basic
<Location /admin/conf>
AuthType None
# Restrict access to the configuration files...
Order allow,deny
</Location>
<Policy default>
<Limit All>
Order deny,allow
</Limit>
</Policy>
<Location />
# Allow shared printing...
Order allow,deny
Allow all
</Location>
<Location /admin>
# Restrict access to the admin pages...
Order allow,deny
</Location>

Posted: Sun 26 Feb 2017, 16:26
by rcrsn51
Once you install "full" HPLIP through the Puppy Package Manager, your best option is a clean restart that removes your old savefile/folder. Then install an HPLIP PET specifically made for Puppy.