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 Forum index » Advanced Topics » Hardware » Printers
Can't use my HP Laserjet Pro 200. How to update hplip?
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LeithR

Joined: 24 Jan 2011
Posts: 224
Location: Kemnay, Aberdeenshire/Scotland

PostPosted: Tue 28 Mar 2017, 06:45    Post subject:  Can't use my HP Laserjet Pro 200. How to update hplip?  

Is there a required process to follow when upgrading from an older version of hplip to a newer version or is it as simple as uploading the new version?

This is what I have done but I still can't find the printer (HP Laserjet pro 200 NW276) mentioned in the CUPS drop down during set up. According to the hplip opensources supported devices page I need a minimum of hplip 3.12.9 to set up this printer. I have loaded hplip_printer-3.16.5.pet.
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rcrsn51


Joined: 05 Sep 2006
Posts: 11535
Location: Stratford, Ontario

PostPosted: Tue 28 Mar 2017, 10:41    Post subject:  

You need to clarify some things first.

1. Did you get your Deskjet printer working with hplip_print-3.16.5.pet? You never confirmed this. What about the scanner?

2. What is the EXACT model name of the Laserjet? I cannot find a match to the name you provided above.

3. What does this have to do with updating HPLIP?

4. What Puppy version are you using?
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8Geee


Joined: 12 May 2008
Posts: 1143
Location: N.E. USA

PostPosted: Wed 29 Mar 2017, 00:48    Post subject:  

LeithR:

Your model number listed here DOES NOT match the official hp models listed here.

This is a common problem with hp printers... the name on the printer and/or box DOES NOT match the actual printer name used by hp. The nearest solution is

HP Laserjet Pro 200 MFP M276nw

IMHO look for this listing in the provided hplip app.
Foomatic zjs may help with printing and XSANE may help with the scanner. ABSOLUTELY NO PROMISES MADE.

jusst my humble best guesses considering the fraction of input needed

8Geee

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LeithR

Joined: 24 Jan 2011
Posts: 224
Location: Kemnay, Aberdeenshire/Scotland

PostPosted: Wed 29 Mar 2017, 03:28    Post subject:  

rcrsn51 wrote:
You need to clarify some things first.

1. Did you get your Deskjet printer working with hplip_print-3.16.5.pet? You never confirmed this. What about the scanner?

2. What is the EXACT model name of the Laserjet? I cannot find a match to the name you provided above.

3. What does this have to do with updating HPLIP?

4. What Puppy version are you using?



1. No didn't get either the deskjet (2132) or the lazerjet (pro200 NW276) working.
2. the exact name as it appears on the manual is - HP LaserJet Pro 200 color MFP M276nw
3. Originally I loaded hplip_print- 3.14.10 and hplip_scan-3.14.10.pet and couldn't get anywhere with those so I loaded up hplip_print-3.16.5.pet and the scan equivalent. I did this without first removing the 3.14.10 versions. I then started to try and rationalize what I was seeing on screen to make sense of it, hence the question.
4. I am using Slacko 6.3.0

8Geee,
Thanks, Yes I've found that the printer names used often vary from one HP source to another. When looking through the drop down in CUPS the listing for the deskjets jumps from the 2020 series to the 2500 series.
Its pretty confusing!
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rcrsn51


Joined: 05 Sep 2006
Posts: 11535
Location: Stratford, Ontario

PostPosted: Wed 29 Mar 2017, 08:49    Post subject:  

LeithR wrote:
1. No didn't get the deskjet (2132) working.

Then you need to deal with the simpler printer first. Recent Slackos are missing components like libjpeg7 that are needed by various print/scan drivers. I have attached a PET below. Once you have the Deskjet working, we can look at the Laserjet. It will be more complicated.
libjpeg_fix-7.pet
Description 
pet

 Download 
Filename  libjpeg_fix-7.pet 
Filesize  129.06 KB 
Downloaded  29 Time(s) 
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LeithR

Joined: 24 Jan 2011
Posts: 224
Location: Kemnay, Aberdeenshire/Scotland

PostPosted: Wed 29 Mar 2017, 11:19    Post subject:  

Many thanks for this, The laptop that needs fixing is in our Men's Shed. I'll be visiting tomorrow so will apply the fix and try again.

I'll let you know the outcome.

p.s. They have the Men's Shed movement in Canada http://menssheds.ca/ worth a look.
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LeithR

Joined: 24 Jan 2011
Posts: 224
Location: Kemnay, Aberdeenshire/Scotland

PostPosted: Thu 30 Mar 2017, 14:52    Post subject:  

I loaded libjpeg_fix-7.pet onto the machine, restarted the laptop and checked to see if I needed to reload hplip_print-3.16.5.pet (no) then fired up CUPS (Version 1.5.4) and tried to set up the printer. Its still not showing up on the drop down list so no luck.
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rcrsn51


Joined: 05 Sep 2006
Posts: 11535
Location: Stratford, Ontario

PostPosted: Thu 30 Mar 2017, 14:55    Post subject:  

Are you talking about the Deskjet or the Laserjet?

A USB printer that is auto-detected will appear at the top of the Models list.
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LeithR

Joined: 24 Jan 2011
Posts: 224
Location: Kemnay, Aberdeenshire/Scotland

PostPosted: Fri 31 Mar 2017, 04:09    Post subject:  

Sorry,
Should have been clearer, I was talking about the deskjet.

I'll check again when I'm in the shed on Monday

Last edited by LeithR on Fri 31 Mar 2017, 12:19; edited 1 time in total
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rcrsn51


Joined: 05 Sep 2006
Posts: 11535
Location: Stratford, Ontario

PostPosted: Fri 31 Mar 2017, 04:55    Post subject:  

I set up Slacko630 with the two PETS and installed my own Deskjet. Your printer is absolutely, positively in the list as a 2130 series.

In your case, it will be auto-detected and put at the top of the list. It can be easy to miss if you don't look there first.
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8Geee


Joined: 12 May 2008
Posts: 1143
Location: N.E. USA

PostPosted: Fri 31 Mar 2017, 12:56    Post subject:  

Just a reminder to plug-in the USB FIRST, then turn the power button ON.

Regards
8Geee

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LeithR

Joined: 24 Jan 2011
Posts: 224
Location: Kemnay, Aberdeenshire/Scotland

PostPosted: Mon 03 Apr 2017, 13:22    Post subject:  

Well, I tried again today, found the Deskjet 2132 printer details of the printer showing at the top of the drop down list as you said it would. Tried printing something, even got the splash screen saying that it was printing but no print showed up.

This pisser was that my pal was able to set up his windows machine connection to the printer without any problems - Grrrrr! Hate it when Windoze does better than Puppy.

I'm guessing that there is still something missing.

8Geee,
yes I did that, printer connected to laptop, switched on printer then switched on laptop.
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rcrsn51


Joined: 05 Sep 2006
Posts: 11535
Location: Stratford, Ontario

PostPosted: Mon 03 Apr 2017, 13:43    Post subject:  

Run the command "cancel -a" to clean out any print jobs from your previous setups that may be blocking the system.

Run "ldd /usr/lib/cups/filter/hpcups | grep not". Does it report any missing libraries, particularly libjpeg7? If it's missing, you forgot to install the patch PET.

Of course a Windows install will work - HP supplies a CD especially for Windows. But you should check how much extra garbage came with the install and whether it phones home to HP.

If you were running a big-boy Linux, this would also be easy because it would have full HPLIP on-board.
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LeithR

Joined: 24 Jan 2011
Posts: 224
Location: Kemnay, Aberdeenshire/Scotland

PostPosted: Tue 04 Apr 2017, 05:56    Post subject:  

Entered those commands, no result from the cancel command and received a "no such file or Directory" msge from the second command.

I checked in the folder usr/lib/cups/filter and hpcups is there[/img]
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rcrsn51


Joined: 05 Sep 2006
Posts: 11535
Location: Stratford, Ontario

PostPosted: Tue 04 Apr 2017, 07:58    Post subject:  

Do it this way:

1. Go into the folder /usr/lib/cups/filter
2. Open a terminal
3. Type: ldd hpcups
4. Do any items show "not found"?

It it's libjpeg.so.7, install the attached PET.
libjpeg_fix-7.1.pet
Description 
pet

 Download 
Filename  libjpeg_fix-7.1.pet 
Filesize  159.66 KB 
Downloaded  18 Time(s) 
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