unable to open browser or help function in Xenialpup

A home for all kinds of Puppy related projects
Post Reply
Message
Author
asbakker
Posts: 1
Joined: Mon 03 Sep 2018, 20:45

unable to open browser or help function in Xenialpup

#1 Post by asbakker »

hey all

recently I installed Xenialpup 7.5 on a desktop computer via usb boot. All seemed fine unless being unable to open some applications. e.g. When clicking on the browser nothing happens, same with help button and some other apps. My Internet connection seems fine though.
Can anyone relate to this problem or help me to fix it?
thx

User avatar
a_salty_dogg
Posts: 180
Joined: Sun 15 Dec 2013, 19:08

#2 Post by a_salty_dogg »

Welcome asbakker, couple of questions first:

What are your machine's specs; CPU, RAM, etc?

Have you previously run an earlier Puppy successfully on it?

Did you check the ISO you downloaded against its MD5 hash sum to make certain it was a good download?

Was the ISO the correct architecture to suit your machine, i.e. 32bit/64bit?

I had a similar experience years ago when trying to run Tahr on my ancient, far too underpowered, AMD desktop... booted fine to the welcome screen from live CD, but then trying to load any programs or create a savefile was just too much for it. (Precise and Wary ran fine on the same comp.)

User avatar
bigpup
Posts: 13886
Joined: Sun 11 Oct 2009, 18:15
Location: S.C. USA

#3 Post by bigpup »

How did you actually do the install of Xenialpup 7.5?
Details?
Does sound like a bad install and or download of the Xenialpup 7.5 iso.
The things they do not tell you, are usually the clue to solving the problem.
When I was a kid I wanted to be older.... This is not what I expected :shock:
YaPI(any iso installer)

musher0
Posts: 14629
Joined: Mon 05 Jan 2009, 00:54
Location: Gatineau (Qc), Canada

#4 Post by musher0 »

Hello asbakker.

Welcome to the kennels!

My version of xenialPup-7.5 from last February comes with the Palemoon
browser.

Could you please open a console and type

Code: Select all

ls /opt/palemoon/palemoon
and tell us the result?
If you get the answer
"palemoon"
or
"/opt/palemoon/palemoon",
you should be good to go.

If you get some positive answer above, with the ROX-Filer, enter the
/opt/palemoon directory and double-click on the executable "palemoon" in
that directory. Is something happening?

It may take a couple of seconds since this will be a first run, and
the palemoon browser needs to create its caches.

Keep us posted?

If the above works, it means that your desktop link for the browser is
broken somehow. Not a big deal at all to repair, it will be a simple
highlight and drag operation, but please report your results first? Thanks.
musher0
~~~~~~~~~~
"You want it darker? We kill the flame." (L. Cohen)

musher0
Posts: 14629
Joined: Mon 05 Jan 2009, 00:54
Location: Gatineau (Qc), Canada

#5 Post by musher0 »

Add'l info:

Your Help button is probably not responding because it calls a help page in
html shown by the browser. Browser not accessible = no help page
accessible: this would explain that.

As for any other button not responding, that is stange. At the very least you
should get radky's famous "Default Applications Chooser" panel. This panel
is unique to Puppy, AFAIK.

In that panel, you can define the default application (i.e. the application you
prefer to work with) for spreadsheet, painter, editor, wordprocessor, and so
on.

Perhaps have a look at the sizes of the defaultSomething scripts in
/usr/local/bin, and then maybe look inside them with the "more" or the
"less" utilities (these "reader" utilities do exist in Linux, they are not a play
on words) to see if they are correct.

E.g.
-- you open a console in /usr/local/bin
-- you type

Code: Select all

ls -Algo defaultbrowser
to get a line of statistics about the file. The size of the file should be more
or less in the middle of the line (3rd field, actually).
-- then you type

Code: Select all

more defaultbrowser
This will let you look inside the script. (Please see attached illustration.)
If no specific app is defined in this script, you should see a generic line
saying "puppyapps" (aka Default Applications Chooser, as mentioned above).

IHTH. BFN.
Attachments
DefaultAppsChooser.jpg
Partial layout of Radky's Default Applications Chooser.
(116.94 KiB) Downloaded 186 times
You-should-get-something-like-this.jpg
(88.32 KiB) Downloaded 184 times
musher0
~~~~~~~~~~
"You want it darker? We kill the flame." (L. Cohen)

Post Reply