no sound with new pc intel 6 series / C200 chipset

Problems and successes with specific brands/models of computer audio hardware
Message
Author
User avatar
sunburnt
Posts: 5090
Joined: Wed 08 Jun 2005, 23:11
Location: Arizona, U.S.A.

#16 Post by sunburnt »

I too have had sound problems with several PCs and a HP laptop.

This is with -003, I`m going to try -005.

User avatar
ilanrab
Posts: 100
Joined: Sun 01 Apr 2007, 14:01

#17 Post by ilanrab »

sunburnt wrote:I too have had sound problems with several PCs and a HP laptop. This is with -003, I`m going to try -005.
Same here. Every version, past 5.2.5 (that I tried) has had the
sound problems on my Dell Netbook and Dell Latitude D400 laptop.
That's why I am sticking with 5.2.5 .

I can make the problem go away by using 5.2.8-x with a fresh Puppy save file.
The sound works fine, until I add my personal content and programs. I need
to do that so that I have Firefox, Chrome, Thunderbird, Addressbook, etc...
Therefore, I have to increase the pup save file size. After an indeterminate
amount of time, the sound icon disappears from the menubar, or exists
on the menubar in a "crossed out" state. After that occurance, I have never
been able to restore the sound by any means (Sound setup, retrovol,
alsamixer, etc..).

5.2.5 does not have this issue. So I keep using it.
[b]ir[/b]

User avatar
darkcity
Posts: 2534
Joined: Sun 23 May 2010, 19:16
Location: near here
Contact:

#18 Post by darkcity »

Hi Sunburnt and ilanrab,

It could be instructive to know what audio hardware is in the computers with no sound or disappearing sound.

this can be found in PuppyMenu > System > System Status > HardInfo
then go to Summary > Multimedia

if it is the same chipset as vtpup and mbiernat it might be worth them trying 5.25

:twisted:

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#19 Post by vtpup »

darkcity wrote:Hi Sunburnt and ilanrab,

It could be instructive to know what audio hardware is in the computers with no sound or disappearing sound.

this can be found in PuppyMenu > System > System Status > HardInfo
then go to Summary > Multimedia

if it is the same chipset as vtpup and mbiernat it might be worth them trying 5.25

:twisted:
Hardware? It's in the title of this thread, presumably.

re. 5.25......5.28 Lucid caused problems with wirelesss (card unrecognized) as have all puppies I've tried prior to a 3.xkernel version. I doubt 5.25 will address the wireless problem, but I may try it out of curiosity to just check sound support. If it works it could point to the culprit in 5.28.
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

Pelo

acer aspire 3000 sound problem with puppy 528

#20 Post by Pelo »

My computer acer now speaks with puppy 528 version 005. Nobody knows why it was bugging.

try to keep cool, but vive Slacko !
topic de base, here
Attachments
PPerret.jpg
Audio works with my Slacko
(45.01 KiB) Downloaded 46 times
Last edited by Pelo on Thu 23 Jun 2016, 11:06, edited 3 times in total.

User avatar
darkcity
Posts: 2534
Joined: Sun 23 May 2010, 19:16
Location: near here
Contact:

#21 Post by darkcity »

Hi Pelo, do you have the intel 6 / C200 chipset?

---

I've browsed some ubuntu forums and it looks like the newer kernel definitely helps with this chipset - not sure why 5.25 would work though?

there's a big sound trouble shooting guide for Ubuntu - lots of stuff is obvious or not applicable to Puppy , but there may be some handy hints, see https://docs.google.com/document/d/1iTl ... edit?pli=1

I'm assuming that the aplay -l command returns no playback devices for the folk who have no sound?

mbiernat
Posts: 15
Joined: Wed 06 Oct 2010, 05:26

#22 Post by mbiernat »

Puppy 528 version 005 is what I am using. I downloaded it the other day. I have had no problem with sound on Ubuntu just puppy for some reason.

Thank you for all the kind effort by the way.

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#23 Post by vtpup »

darkcity wrote:Hi Pelo, do you have the intel 6 / C200 chipset?

---

I've browsed some ubuntu forums and it looks like the newer kernel definitely helps with this chipset - not sure why 5.25 would work though?

there's a big sound trouble shooting guide for Ubuntu - lots of stuff is obvious or not applicable to Puppy , but there may be some handy hints, see https://docs.google.com/document/d/1iTl ... edit?pli=1

I'm assuming that the aplay -l command returns no playback devices for the folk who have no sound?
I did read that Ubuntu guide earlier when I was trying to get 5.28 to work -- had already used Ubuntu forum discussion to finally get the wireless working (required updating the ath9k driver module via compat)

I will try aplay -l in 528 on this machine as soon as I reboot to 528 (it will be a little while because I'm in the middle of an ISO download I don't want to interrupt)

But in the meantime, I can give you the results of aplay -l from Racy 53 (which I'm on now, and which does support this computer's sound)

it's:

Code: Select all

# aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC271X Analog [ALC271X Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#24 Post by vtpup »

So far, Sound works in three 3.x kernel puppies:

Racy
Sulu
Upup Precise 5332

Wish it worked in Lupu 5.28 since it is mature and very well supported with software rather than a test puppy as the others are by comparison. I want a Puppy I can work in day-to-day.
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

Pelo

Sound with 528 on all computers

#25 Post by Pelo »

These distros 528 and 525 could have been fine, but what to do with a computer with no sound ?
I remember once having succeeded in repairing. But How ?

Is my english good ? I put these distros in trash ! Oldest were working better.


Try others ( Slacko, Dpup, Toutou, no problems, TeenPUp, etc...)

But LUCID, no ! I give up.

Bonne nuit. Pelo

Suite du film : Friday 6 AM Rock and Roll is back again, with a 520 save file and flash plugin installed , browser Iron
Last edited by Pelo on Fri 27 Apr 2012, 04:07, edited 1 time in total.

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#26 Post by vtpup »

well, looks like Upup Precise has just been abandoned today, and no one will support Sulu.

That leaves Racy.

I guess as more people find their old machines giving up the ghost (as mine have -- some after 12 years of hard use) more people will have to find solutions to the requirements of more recent hardware to keep Puppy Linux going. The 3.x kernel software will be the only option unless solutions are found for basic problems in 2.6.x kernel puppies, like upgrading sound or wireless modules to use newer hardware.

Many of us are not trying to be "cutting edge" in hardware, but simply buying low cost versions of what's available. A good laptop computer is now less than $350 new, with 4 gigs ram, and 320 Gb drive. That is for dual proc, and integrated sound and video, often Intel.

Working with machines like these will be an increasing need for Puppy, if it is to survive. These are everyday low end computers, now. Sound and wireless module upgrades would open up many older kernel puppies to these new machines, rather than restricting their users to experimental, frequently abandoned late kernel rewrites.

It's unfortunate that Puppy, once a relatively unified distro, which sought to adapt and adopt to both old and new hardware now has become a bunch of splinter distros with specialized concerns scattered resources, no unified vision, and an average lifetime of days to months.

It is understandable that no one person can shoulder the burden of maintaining and upgrading a distro for very long, it really does require a community and unified leadership, as well as a commitment to a particular vision.

Puplets have always been around, but they were offshoots of the main trunk of the tree. Now the tree is gone and there is just a bush of short-lived shoots to mark where it's been.

I suppose anybody can build a Puppy from Woof, now. Kinda like nailing pieces of framing lumber together into something that looks like a house.

But nothing you can live in without a couple years work installing stairs, windows, wiring, plumbing, roofing, heating, and everything else by hand. That is, making things work together as a home for the different requirements of a family, not just leaving it as a simple open framework. Providing support, solving problems, tracking and killing bugs, updating software and modules.

That work is all hand work, not Woof automation, and no one person can do it alone. Repeating that same amount of work across 10 different Woof builds dilutes the community so that no distro works adequately for the majority of users.

Instead we have suggestions when something doesn't work to "try distro x" as a solution. Maybe that works for one problem but creates others. Especially when the originator gets fed up with requests to solve too many problems for his or her available time, and calls it quits. Then where do you go?
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#27 Post by vtpup »

Back to the problem with audio
Let's try Ubuntu's troubleshooting procedure

Code: Select all

sh-4.1# aplay -l
aplay: device_list:240: no soundcards found...

sh-4.1# echo "Sound cards recognized by the system:"; lspci -nn | grep --color=none '\[04[80][13]\]'; echo "Sound cards recognized by ALSA:"; lspci -nn | grep '\[04[80][13]\]' | while read line; do lspci -nnk | grep -A 3 '\[04[80][13]\]' | grep -e 'Kernel modules: ..*' -e '\[04[80][13]\]' | grep --color=none -F "$line"; done; echo "Sound cards recognized by ALSA, and activated:"; lspci -nn | grep '\[04[80][13]\]' | while read line; do lspci -nnk | grep -A 3 '\[04[80][13]\]' | grep -e 'Kernel drivers in use: ..*' -e '\[04[80][13]\]' | grep --color=none -F "$line"; done

Sound cards recognized by the system:
00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05)
Sound cards recognized by ALSA:
00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05)
Sound cards recognized by ALSA, and activated:
00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05)

sh-4.1# aplay -l
aplay: device_list:240: no soundcards found...
okay, so now the Ubuntu user is supposed to:

Code: Select all

usermod -aG `cat /etc/group | grep -e '^pulse:' -e '^audio:' -e '^pulse-access:' -e '^pulse-rt:' -e '^video:' | awk -F: '{print $1}' | tr '\n' ',' | sed 's:,$::g'` `whoami`

but of course:

Code: Select all

sh: usermod: command not found
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#28 Post by vtpup »

I have no idea what that command is supposed to do, but as a guess it is doing something with the user's account, and adding groups somehow related to pulse audio which is probably just something applicable to Ubuntu and not Puppy.

But if any coders happen to read this, please let me know what this does, whether I need to do something similar, etc.


bleh....
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#29 Post by vtpup »

Lupu 528 -v5 sound does not work:

Code: Select all

sh-4.1# cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.21.
Racy 53 sound does work:

Code: Select all

# cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.24.
Sulu sound does work:

Code: Select all

sh-4.1# cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.24.
UPUP Precise sound does work:

Code: Select all

# cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.24.
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#30 Post by vtpup »

Hmmmmm... :idea:
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

Pelo

Let them a chance to listen music

#31 Post by Pelo »

Hello! Now that i have slept and i am cool !
I am using lucid 520 at the moment :
Attachments
toutou.png
il est muet, french Puppy is deaf and dumb
(58.05 KiB) Downloaded 38 times
Last edited by Pelo on Tue 31 May 2016, 04:57, edited 2 times in total.

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#32 Post by vtpup »

Pelo, please run this in a terminal window and post the output:

Code: Select all

echo "Sound cards recognized by the system:"; lspci -nn | grep --color=none '\[04[80][13]\]'; echo "Sound cards recognized by ALSA:"; lspci -nn | grep '\[04[80][13]\]' | while read line; do lspci -nnk | grep -A 3 '\[04[80][13]\]' | grep -e 'Kernel modules: ..*' -e '\[04[80][13]\]' | grep --color=none -F "$line"; done; echo "Sound cards recognized by ALSA, and activated:"; lspci -nn | grep '\[04[80][13]\]' | while read line; do lspci -nnk | grep -A 3 '\[04[80][13]\]' | grep -e 'Kernel drivers in use: ..*' -e '\[04[80][13]\]' | grep --color=none -F "$line"; done 
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

User avatar
ilanrab
Posts: 100
Joined: Sun 01 Apr 2007, 14:01

#33 Post by ilanrab »

vtpup wrote:re. 5.25......5.28 Lucid caused problems with wirelesss (card unrecognized) as have all puppies I've tried prior to a 3.xkernel version. I doubt 5.25 will address the wireless problem, but I may try it out of curiosity to just check sound support. If it works it could point to the culprit in 5.28.
I ran into some wireless issues with 5.2.5. I was able to solve 99% of them by installing, and using Frisbee.
Now, every few days, the system loses the capability to find the wireless networks in the immediate area. A simple reboot solves that problem.
[b]ir[/b]

User avatar
ilanrab
Posts: 100
Joined: Sun 01 Apr 2007, 14:01

#34 Post by ilanrab »

darkcity wrote:It could be instructive to know what audio hardware is in the computers with no sound or disappearing sound.
if it is the same chipset as vtpup and mbiernat it might be worth them trying 5.25
:twisted:
Audio Adapters:
Dell Netbook: HDA-Intel - HDA Intel MID
Dell Latitude D400 laptop: ICH4 - Intel 82801DB-ICH4

I hope that helps.
Cheers,
[b]ir[/b]

User avatar
vtpup
Posts: 1420
Joined: Thu 16 Oct 2008, 01:42
Location: Republic of Vermont
Contact:

#35 Post by vtpup »

I believe that the so-called lupu 525 "fix" may be completely unrelated and irrelevant because it does not appear to apply to the sound chips referenced in the title of this forum thread.

People, if you do not have an Intel 6 series / C200 chipset, please do not post your own computer sound problems and/or solutions here. It is only confusing the issue.

The basic problem with these chips as I've just shown is that they are too new for older Asound drivers.

If you have older chips, what works for you will not work for these chips.
[color=darkblue]Acer Aspire 5349-2635 laptop Tahrpup.[/color]
[color=blue]Acer R11 and C720 Chromebks Bionicpup64[/color]
[color=olive]Acer Iconia A1-830 tablet no pup[/color]
[color=orange]www.sredmond.com[/color]

Post Reply