Virgin Internet slow and intermittent in UK
Posted: Sat 29 Dec 2012, 12:28
In the UK some of us are forced to use ADSL broadband. My sister is using a service that can not stream (which it should be able to do)
My ISP Virgin, recently 'upgraded' the speed. It then became slower. Over Christmas it would be completely down for a day or two and then for no apparant reason come back.
Replaced the ADSL filter and cable, line test done by virgin - and is OK.
Are they oversubscribed and turning nodes off?
http://www.thisisbristol.co.uk/Virgin-r ... story.html
http://www.gizmodo.co.uk/2012/11/your-v ... g-network/
I am not quite sure how best to deal with Virgin. Is there an ombudsman or other course of action others have found works?
Many thanks guys . . .
My ISP Virgin, recently 'upgraded' the speed. It then became slower. Over Christmas it would be completely down for a day or two and then for no apparant reason come back.
Replaced the ADSL filter and cable, line test done by virgin - and is OK.
Are they oversubscribed and turning nodes off?
http://www.thisisbristol.co.uk/Virgin-r ... story.html
http://www.gizmodo.co.uk/2012/11/your-v ... g-network/
I am not quite sure how best to deal with Virgin. Is there an ombudsman or other course of action others have found works?
Many thanks guys . . .