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 Forum index » House Training » Users ( For the regulars )
Internet connection drops after 15 min [solved]
Moderators: Flash, Ian, JohnMurga
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Wognath

Joined: 19 Apr 2009
Posts: 191

PostPosted: Thu 06 Feb 2014, 18:39    Post subject:  Internet connection drops after 15 min [solved]  

Hello,
In Wary 5.5 I'm seeing the internet connection being lost after 10 or 15 min (usually just after I've written a long email and before I've sent it Mad ). The wifi connection to my home router is not lost, it's the internet connection. Going through the wifi connection wizard (even though I'm still connected) sometimes restores internet access. I'm more inclined to blame this on Comcast than on Wary, but I don't see it in other OSs. Could it be something in my setup? Any ideas?
Thanks
Wary 5.5, Lenovo s12 via processor. Wifitray in use

Last edited by Wognath on Thu 06 Feb 2014, 22:57; edited 1 time in total
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ardvark


Joined: 01 Jul 2013
Posts: 1098
Location: USA

PostPosted: Thu 06 Feb 2014, 20:33    Post subject: Re: Internet connection drops  

Wognath wrote:
Could it be something in my setup? Any ideas?


Hi...

Could you open a terminal and give us output for your wireless adapter...

Code:
lspci -nn


If your adapter is USB, the please you this command...

Code:
lsusb


Here are some "across-the-board" basic suggestions that might be of help, although a few apply only to Windows. Wink

Thanks!

Last edited by ardvark on Fri 07 Feb 2014, 13:56; edited 2 times in total
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Flash
Official Dog Handler


Joined: 04 May 2005
Posts: 11164
Location: Arizona USA

PostPosted: Thu 06 Feb 2014, 21:30    Post subject:  

This problem pops up in the forum from time to time. It's never happened to me so I can't say for sure what is the cause. I think it has been determined that Puppy does not constantly ping the ISP just to keep the connection alive. After a while, the ISP feels unloved and drops the connection.
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Wognath

Joined: 19 Apr 2009
Posts: 191

PostPosted: Thu 06 Feb 2014, 22:54    Post subject:  

ardvark and Flash,
Thanks for the responses. I feel like the guy whose car goes "nggggx!x!x" but it won't do it while at the mechanic's. Anyway, among other things I tried this from ardvark's link
Quote:
Adjust the following advanced wireless settings:
Lower the beacon interval from 100 to 50
Lower the fragmentation threshold from 2346 to 2306
Lower the RTS threshold from 2347 to 2304

and I haven't had a drop since... yet...
If problem returns, I'll update and post lspci -nn output as requested.
Flash says "Puppy does not constantly ping the ISP". Is this the same in all puppy versions?
Thanks!

Last edited by Wognath on Thu 06 Feb 2014, 23:30; edited 1 time in total
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Flash
Official Dog Handler


Joined: 04 May 2005
Posts: 11164
Location: Arizona USA

PostPosted: Thu 06 Feb 2014, 23:23    Post subject:  

I don't know. Sorry.
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mikeb


Joined: 23 Nov 2006
Posts: 8711

PostPosted: Fri 07 Feb 2014, 09:22    Post subject:  

I ping the router every 5 minutes to keep a netbook connected but in that case its the actual router connection thats lost...can't see that applying to an isp....just happens that puppy pings some website and makes users paranoid as its version of what I do.

mike
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ardvark


Joined: 01 Jul 2013
Posts: 1098
Location: USA

PostPosted: Fri 07 Feb 2014, 13:59    Post subject:  

Glad the link helped get the problem fixed! Smile
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Wognath

Joined: 19 Apr 2009
Posts: 191

PostPosted: Fri 07 Feb 2014, 15:49    Post subject:  

I did have a drop after the changes to my router described above. I am now pinging my ISP every 60 seconds...so it won't feel "unloved". These intermittent problems are tough. I'll report when I think I know if this has helped. Thanks
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bigpup


Joined: 11 Oct 2009
Posts: 5396
Location: Charleston S.C. USA

PostPosted: Fri 07 Feb 2014, 17:38    Post subject:  

Stay Connected

It is built in to some Puppies, go to PuppyMenu > Internet > Stay Connected to Internet

If not in Your version.
Download pet from here:
http://www.murga-linux.com/puppy/viewtopic.php?p=477395#477395

_________________
I have found, in trying to help people, that the things they do not tell you, are usually the clue to solving the problem.
When I was a kid I wanted to be older.... This is not what I expected Shocked
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Wognath

Joined: 19 Apr 2009
Posts: 191

PostPosted: Tue 11 Feb 2014, 21:16    Post subject:  

Update:
I'm now attributing my internet connection problems to a faulty router Embarassed
Thanks for your support!
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ardvark


Joined: 01 Jul 2013
Posts: 1098
Location: USA

PostPosted: Wed 12 Feb 2014, 02:33    Post subject:  

Wognath wrote:
Update:
I'm now attributing my internet connection problems to a faulty router Embarassed
Thanks for your support!


You're welcome, so a new router has solved the problem?

Regards...
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